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📢 Picky Parrot 🦜 Grand Opening Free Delivery 🚚

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Return Policy

Notes on Purchase


  1. Order Placement

    1. Once an order is placed, it cannot be cancelled or changed.

    2. All products are non-refundable and non-exchangeable except for quality issues.

    3. Orders without complete payment are considered invalid and will not be processed.


  1. Return and Exchange Policy

    1. All products are non-refundable and non-exchangeable except for quality issues.

    2. If there are any problems with the product, please keep the complete packaging and notify us within 7 days of receipt by emailing cs@picky-parrot.com or WhatsApp 6732 5203.


  1. Return and Exchange Process

    1. Contact customer service → Confirm return and exchange eligibility → Prepare the complete product → Provide the delivery time, contact information, and address → The product will be collected by a logistics company entrusted by the store.

    2. If the product needs to be returned or exchanged due to quality issues, the store will be responsible for all return and exchange costs.
      *In case of any dispute, Picky Parrot reserves the right of final decision.


*These Terms of Service and any separate agreements whereby we provide you shall be governed by and interpreted in accordance with the laws of Hong Kong, China.